Jennifer Bass

It has been 10 days now since I lost my furry, four-legged, 15 year old baby. The pain of losing him has been/is almost unbearable, but I wanted to take just a few minutes to say ‘thank you’ to Phil and Faithful Companion. This was my first experience losing a pet, and Phil was kind, professional, respectful, helpful, and patient. I can’t put into words how thankful I am to my mom for finding Faithful Companion and to Phil for treating Shadow and my family in a way I didn’t think was possible.
Phil picked Shadow up from the vet within an hour of my phone call to him, and then called me back right away with an update on his condition (I was concerned I may not be able to view him one last time). Upon arriving at Faithful Companion that afternoon, I was a wreck, but Phil gave me all the time that I needed to say goodbye one last time. Everything was taken care of within one day after Shadow’s death which helped me tremendously. I needed that closure. I’m so comforted knowing that I truly have Shadow, and only Shadow, back with me and know that he was treated just as I wanted him to be treated. He was, and always will be, my precious, loving baby. I can’t wait to see him again in Rainbow Bridge.

Thank you to Phil and Faithful Companion for your support and service during this terribly difficult time.

You will be recommended, and I will most definitely keep you in mind for my future needs.

Jennifer Bass