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- Clifton, NJDear Kenny, We want to thank you for being so compassionate & understanding in our time of sorrow. You took such wonderful care of Phoenix as if he was a part of your family as well. You were very friendly and treated us with so much respect. We could never thank you enough for everything you did for us. Sincerely, Ralph, Cheryl, Mike, Matt
- Northwest IndianaDear Tom, I want to thank you for taking the time out to listen, care and understand what we have gone through with our fox. You have the compassion and understanding of what we go through when we lose a pet. No matter what type of animal it is, a cat, dog, or even a fox you have the best at heart for the one that is at loss of words. I want to thank you for all of your kind words. It does help. We are all very lucky to have met you. Thank you for taking such wonderful care of Manja. I will always be thankful! Sincerely, Barb
- Your staff responded to our appointment yesterday after we had to say goodbye to our 11 year old Black Labrador Retriever named Dakota. After the vet had left, we were able to spend the time to grieve privately. When the two young men arrived, they were very caring and professional. They were prepared to the extent that they even called our dog by name and petted him gently even though he was gone. We are grieving now with a pain that is indescribable as most pet owners can only know for themselves. But, in the end, we were there with and for Dakota when he made his final few steps here on earth. Having such professional and gentle young men there to take care of the final arrangements brings comfort that will pay emotional dividends for years to come. We thank you for taking such great care of our Dakota. Frank & Kathy Finch
- The loss of our dear friend, Mr. Arnold, was very difficult. We had to make the unimginable choice to end his suffering. He was only 7 years old, very young for a cat, which made the choice all that much more difficult. When presented the option of having Mr. Arnold back home within 24-48 hours of his passing, there was no question. We had no idea that this was even an option; you are providing such a wonderful service to all those that value their pets as members of their family. Thank you so much for what you do. It gave us peace of mind to know that Mr. Arnold was handled in such a dignified manner. He was such a cool cat and we couldn't imagine a more honorable way to handle his remains. Thank you so much! The Mentier Family
- At the worst time in my life when I had no idea what to do I was referred to your services. I lost my Jasmine and was just - lost. The entire experience with your company was not only totally professional but made me feel "better" about the whole thing... I just wanted my girl home. She was back with me by 11:00 the next morning. The caring and understanding of your staff is beyond exceptional. Thank you for taking care of my girl. Kelly
- I was fortunate to pick up a brochure about your services the day before my beloved English Springer Spaniel, Mickey, passed away. I knew I wanted him cremated but I had no information on crematories for pets. We weren't prepared that he was going to leave us that soon, but someone up above was looking over us that we had picked up that brochure. Just knowing that Mickey was so well taken care of helps with the grief process. I have told so many others to be prepared and have mentioned your services to some pet grief groups and to my vet. Not enough words to thank you. Denise Bratcher
- As a veterinarian, I thought I was prepared for what was going to happen. Smokey was in end-stage renal failure and I thought I had done everything to prepare myself for the eventual end that would have to come. Even so, when it came time to help her cross the Rainbow Bridge, I was not nearly as brave as she was. Afterward, knowing she was in the care of Faithful Companion gave me great comfort... I knew it was my Smokey that came back to me the next day, and once she was home the healing process could begin. Your professional and sensitive staff is amazing. It means so much to know that she was given the utmost respect and care throughout the process. I cannot thank you enough. God bless, Kristie
- Recently, my sister's dog tragically passed away. As our whole family was saddened by the news it brought back all my memories of my Bunito Boo (Rabbit) who passed away at 1 yrs old about 1 1/2 yrs ago. I was so upset I couldn't even function. At that time my vet advised me about your services and at first I was not sure, but after talking to the owner and son, I was confident that this was what I wanted to do. You made me feel so comfortable about my decision and just knowing he would be back with me was a comfort. I am not sure if I ever thanked you for your professionism and understanding. I refer all of my family and friends to you and will continue to, because of the wonderful service you provided for me. Best Regards, L. Vereeke
- We cannot begin to express our gratitude to the entire Santeiu family for their professionalism, but more importantly their love when it came time for our two dogs, Pudder & Molly, to cross the Rainbow Bridge. Knowing they were in the hands of such loving people made the loss of them a little easier to handle. When they were brought back to us, we knew they were together forever. Love and Thank You, Laura & Tom Shaw
- I had no idea that you were part of the same funeral services that my family has used for all of our losses in the past. You take such great care whether it's a human family member or a family pet. Thank you for the care in my time of need... Thank you Santieu family, Margaret Henrikowski-Long